SHIPPING & RETURNS

  • Please note that during sales, dispatch times will be longer due to increased volume.

    United Kingdom

    • DHL Express UK - £8.99

    • DPD Next Working Day (Order by 2pm) - £5.99

    • Royal Mail Tracked 24 - £4.95

    • Royal Mail 48 - £3.95

    United States / Canada

    • DHL Express - £12.00

    • FedEx International Priority - £12.00

    Europe (EU) excluding Greece and Slovakia

    • DHL Express - £22.00 - Duties & Taxes Included

    • FedEx International Priority - £12.00 - Duties & Taxes Included

    Greece / Slovakia

    • DHL Express - £18.00 - Duties & Taxes Included

    Japan

    • DHL Express - £20.00

    • FedEx International Priority - £20.00

    Rest of Europe

    • DHL Express - £20.00

    • FedEx International Priority - £14.00

    Rest of World

    • DHL Express - £24.00

    • FedEx International Priority - £18.00

  • Please note that the customers will always be responsible for paying any import bills they may receive.

    EU Orders are sent duty paid, as long as you live within an EU member state you should not have to pay any import taxes for your order.

    When importing items to outside of the UK, this will always incur a customs inspection which we always provide the correct paperwork for. We cannot be held responsible for how long it takes your order to pass through customs.

  • In the event that your order cannot be delivered, due to incorrect information or missed deliveries these orders will be returned to us at the courier services discretion. Once your order has been returned to us you will be contacted. Customers are responsible for any additional shipping charges for redelivery.

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  • All credit and discount offers are applied to the value of the order, excluding delivery costs, and are subject to our Terms & Conditions. Unless specifically stated, discounts cannot be combined, or applied consecutively to the same order; this includes any promotional or site-wide events such as Black Friday. Some exclusions may apply to selected products and collections, which will be stated clearly.Discount offers may only be applicable to specific items / collections, and cannot be extended to other product range.Please note that any items purchased using store credit are only eligible for size exchange or further credit replenishment. This excludes shipping fees, as they must be covered with each new order. Any store credit generated is set to expire a year from the date they are issued, unless specifically stated otherwise.Store credit and discount vouchers may only have one use per code, and cannot be replenished unless specifically stated.Any credit used to make an order will be replenished if the items purchased are returned and not exchanged. Please note that discount codes cannot be replenished after a return is processed.

    We reserve the right to cancel any order that is believed to be fraudulent / an abuse of a discount code.

    Bespoke items

    Items that are hand finished or subject to a manual process that produces a bespoke garment are not eligible for returns or exchange. Discounts cannot be applied to these limited collection items, unless clearly stated, purely to benefit those behind these projects.